Cookie Policy

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE Name COOKIE Description
Google Analytics (_utma, _utmb, _utmc, _utmz _ga_#, _gat, _gid) We use these cookies to collect information about how visitors use our site, in order to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited. The _gat cookie is used by Google Analytics to throttle request rate.
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_uetsid Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
_clck Collects data on the user's navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
_uetsid Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
_uetvid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
_hj Hotjar web analytics service to track user behaviour. It helps us to improve your user experience.
BasketID We use this cookie to allow you to order products on our site. The cookie stores all the essential information and keeps track of the items that you place in your shopping basket.
ASP.NET_SessionID This cookie allows us to recognise your session on our site.
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
CShopFirstMedia The media code that was initially used when accessing the site.
hasOrdered This cookie is used to ascertain whether you have previously made an order on the website.
CShopTrackingGuid This enables us to track a user's progress on the website.
CShopCustomerGuid We use this cookie to allow you to order products on our site. The cookie stores all the essential information and keeps track of the items that you place in your shopping basket and account.
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