Trusted by gardeners nationwide

"I have made several purchases of lawn seed and fertilisers from A1 and in all cases received a prompt and reliable service,and more importantly excellent products.One split bag however was received, but subsequent deliveries were dual- bagged suggesting that company is a;ready aware of this possibility."

"Prompt delivery and good product which I have used before"

"Nice easy to navigate website, offering a broad selection products at generally good prices. Always fast despatch."

"Highly rate this product and service. First choice treatment every time."

"Prompt delivery and always good products."

"Delivery is usually really quick, but this time it was a bit slow, but when I called the office the gentleman advised that you had received an influct of orders over the Easter holidays and was catching up, he expedited my order and I received in in a couple of days, the product I ordered lawn moss and weed killer works really well."

"Unfortunately the contents of my delivery was damaged. Awaiting a response form A1Lawns and UPS.Follow up: its been 4 weeks, not heard a peep from A1 Lawns or UPS on the damage. Would never buy or recommend anyone to use. Further Follow up. Barry did indeed follow up with me, and explain the situation and what happened. Review more so reflects what happened, and whilst the issue was resolved it's worth flagging there was an issue.Thanks again to Barry/Pro Green for getting in contact and being honest about the situation."

"Awful. “Express” order not received after 2 weeks, no response to emails or contact us section of account. Eventually got hold of someone by phone to cancel and get refund which they said they would do, however refund not received and had to raise via PayPal.Edit:Still waiting. Statement via Trustpilot the ONLY communication received from this company.Last week I finally got through to someone on the phone who cancelled this order at my request - but no refund received. Account not updated to show order cancelled. No items received, no refund received."

"Made an order on 25th March. No confirmation email sent. Emailed on 1st April to ask when I would receive and why I hadn’t received a confirmation, no response. I have just read another 1 star review which has received the same experience who ordered the day before me. It does make you think.Update - added two stars package now received bit late but it’s here which is what matters."

"We received one bag of seed rather than the two ordered.We have repeatedly contacted customer service, with no reply. We wrote a review on trust pilot, which the company replied to asking us to contact them. We did, and we've had no response again despite this."

"Two weeks form order still no contact from A1 to say when I will be receiving my grass seed.Four weeks from my order, I eventually received my grass seed. If only A1 had wrote a simple sentence on my order that that there will be a delay processing my order then I would be have been satisfied. Their grass seeds are excellent and I will continue to purchase from them in Future."

"Exceptional seed quality, but disappointingly unreliable fulfilment. It's imperative for companies to communicate accurate delivery estimates at checkout. Today, I find myself in a predicament, having to spend an additional £150 on alternative grass seed for a renovation scheduled for tomorrow. Given the unpredictable weather conditions, prompt delivery is crucial for gardeners to seize dry spells efficiently."

"Well our parcel arrived with one of the two seed bags ordered. Keep contacting customer service and have got no response."

"Used their seed last year via Amazon, all good. Decided go direct to them this year as at the time amazon had no stock of the seed I wanted. Order placed, 3 days to ship. Nothing weeks later. Not replying to emails or answering the phone. Suspect these no longer are operating. Right pain as I planned work around a particular date. Avoid.Edit: returned phone call eventually."

"A1 seeds are amazing used these last year and ordered through amazon but very let down with the ordering process when used direct I am still yet to receive a response from 2 emails that I have written regarding my order and have had to chase myself through various platforms and still yet to receive a proper response."

"Order placed 22/03/2024 - still not recieved and no responce on email or phone after chasing."

"Supposed to deliver within 2 days. 2 weeks later and still no delivery. Contacted them after a week and was informed that my order was being despatched that day, a week later still no delivery and no courier details. However, they are fulfilling their new Amazon orders but not delivering on their outstanding orders from their website. Will never use A1 again, customer service is poor to nonexistent."

"Have used this company before and they have always been okay. However, Ordered grass seed on 23 March and it still hasn’t been dispatched and had no communication from them. Looking through the reviews it appears I’m not the only one. Have now disputed the transaction with my bank"

"Ordered on 24th March still not received order as of 6th April (or had dispatch confirmation), no response to emails in 3 days. Annoyed as purchased in advance of lawn renovation this coming Friday. Getting concerned now. Still in business? Give us a clue... It's not hard to tell customers if you have systems problems or to cancel orders and let them go and source alternative solutions."